Kolabtree Support

Getting Started 9

• What is Kolabtree?
• What can we do for you?
• How to Get Started on Kolabtree?
• I am a client. How does Kolabtree work?
• I am an expert. How does Kolabtree work?

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Troubleshooting 5

• Basic Troubleshooting
• Forgotten Password/Reset Password
• Can I change my Registered Email address?
• I am having trouble uploading a file into the private messages/workspace. What can I do?
• I am looking to close my Kolabtree account, how do I do this?

Code of Ethics 0

Starting a Project 5

• How to Create a Project?
• How much does it cost to hire a freelancer?
• I need to hire an expert with a specific background, how can I achieve this?
• Who owns the IP of the work?
• Does Kolabtree have a satisfaction guarantee?

Queries Related to Open Projects 4

• I have not received any bids for my project, what can I do?
• How do I personally invite experts I have found on the Browse Experts page?
• I have personally invited experts to my project, why have they not responded?
• The expert with whom I want to work on this project is not responding to my messages. What can I do?

Managing Your project 4

• How can I change the project type of my project?
• Kolabtree procedures
• How to invite a friend or colleague to help manage the project?
• How to Select the Right Expert?

Queries Related to Confirmed Projects 2

• How do I revise the fee of a project that I have already hired an expert for?
• The expert with whom I am working on this project is not responding to my messages. What can I do?

Freelancer Profile and Account Details 1

• How to sync your Orcid profile with Kolabtree?

Queries Related to Open Proposals 3

• Kolabtree procedures - FL
• How do I revise the bid that was originally posted with the proposal?
• The client is not responding to my messages, and I am eager to work on this project. What can I do?

Managing Your Proposals 3

• How to edit bid (proposal) amount and deadline?
• How do I write a good proposal?
• Example of Good vs Bad Proposal

Payment Profile and Getting Paid 11

• Payment Details
• What is the difference between my current payment preference and the local currency option as both are bank transfers?
• What charges will I have to bear?
• Is it compulsory to change the current payment preference option?
• Can I change my payment preference to local currency later?

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