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What is Kolabtree and how to get started on it?
What can Kolabtree do for you?
Where can I leave feedback for Kolabtree?
I would like to contribute to the Kolabtree blog!
Forgotten Password/Reset Password
Can I change my Registered Email address?
I am having trouble uploading a file into the private messages/workspace. What can I do?
I am looking to close my Kolabtree account, how do I do this?
Code of Ethics
Starting a Project
How to Create a Project?
What privacy options are available to me?
Does Kolabtree provide any satisfaction guarantees for the project(s) I post?
Who owns the IP of the project deliverables?
How much does it cost to hire a freelancer?
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Managing Your project
How to Select the Right Expert?
Who owns the IP of the work?
Does Kolabtree have a satisfaction guarantee?
How do I personally invite experts I have found on the Browse Experts page?
Can I change the privacy option of my project?
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Queries Related to Confirmed Projects
What is meant by "funding" of the project?
If I fund my project, how are my funds protected?
I have funded my wallet but the project wallet is showing up as 0.
How do I revise the fee of a project that I have already hired an expert for?
Can I change my project from fixed rate to hourly rate?
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What is Kolabtree Assist?
How does Kolabtree Assist work?
How can I opt in for Kolabtree Assist?
When can I opt in for Kolabtree Assist?
I have paid for Kolabtree Assist but I have not received any proposals, can I get a full refund?
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I am an expert, how does Kolabtree work?
Are there any fees to register as an expert on Kolabtree?
How do I create a profile on Kolabtree?
What kind of projects/work can I expect from the platform?
How to sync your Orcid profile with Kolabtree?
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Before/While Submitting a Proposal
How do I write a good proposal?
Example of Good vs Bad Proposal
Can I take up projects from students related to their coursework?
Can I reach out to the client without submitting a proposal?
Can I communicate with the client via other means other than the platform?
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How do I track projects I have submitted my proposals on?
I have submitted my proposal, what are the next steps?
How to edit bid (proposal) amount and deadline?
Can I withdraw my proposal after submitting?
I have withdrawn my proposal previously, but I have changed my mind. Can I re-submit my proposal?
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When should I begin working on a deliverable?
What kind of assurance do I have on receiving payments after submitting the deliverables?
What happens in case the client is not satisfied with the output?
I am an expert and I have just submitted the work for a project, can the payment be released to me?
In how many days will I receive my payment after the payment has been processed by the client?
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Payment and Receiving Payment
Can I receive a payment directly into my bank account instead of via Payoneer?
What is the difference between my current payment preference and the local currency option as both are bank transfers?
Can I change my payment preference to local currency later?
How can I contact support?
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Help Desk Software
by Freshdesk Support Desk