How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
What is Kolabtree?
What can we do for you?
How to Get Started on Kolabtree?
I am a client. How does Kolabtree work?
I am an expert. How does Kolabtree work?
See all 9 articles
Forgotten Password/Reset Password
Can I change my Registered Email address?
I am having trouble uploading a file into the private messages/workspace. What can I do?
I am looking to close my Kolabtree account, how do I do this?
Code of Ethics
Starting a Project
How to Create a Project?
How much does it cost to hire a freelancer?
I need to hire an expert with a specific background, how can I achieve this?
Who owns the IP of the work?
Does Kolabtree have a satisfaction guarantee?
Queries Related to Open Projects
I have not received any bids for my project, what can I do?
How do I personally invite experts I have found on the Browse Experts page?
I have personally invited experts to my project, why have they not responded?
The expert with whom I want to work on this project is not responding to my messages. What can I do?
Managing Your project
How can I change the project type of my project?
How to invite a friend or colleague to help manage the project?
How to Select the Right Expert?
Queries Related to Confirmed Projects
How do I revise the fee of a project that I have already hired an expert for?
The expert with whom I am working on this project is not responding to my messages. What can I do?
Freelancer Profile and Account Details
How to sync your Orcid profile with Kolabtree?
Queries Related to Open Proposals
Kolabtree procedures - FL
How do I revise the bid that was originally posted with the proposal?
The client is not responding to my messages, and I am eager to work on this project. What can I do?
Managing Your Proposals
How to edit bid (proposal) amount and deadline?
How do I write a good proposal?
Example of Good vs Bad Proposal
Payment Profile and Getting Paid
What is the difference between my current payment preference and the local currency option as both are bank transfers?
What charges will I have to bear?
Is it compulsory to change the current payment preference option?
Can I change my payment preference to local currency later?
See all 11 articles
Help Desk Software