Kolabtree Support

Please note that Kolabtree process its payouts bi-monthly basis. The payouts are usually scheduled on 1st and 15th of every month. 

Currently, Kolabtree only supports making payments via Payoneer and hence receiving payments via any other method is currently not possible. Please reac...

Currently you receive payments for your freelancer invoices only in US$ from Kolabtree via Payoneer. Payoneer remits US$ to your bank account and conversion...

Yes, any time you wish, you need to click on the link and contact Payoneer support (https://payoneer.custhelp.com/app/home) by email or call and generate a ...

Payoneer If you have any queries, you can reach out to a Payoneer customer care representative via phone, chat or e-mail message. Payoneer is open 365 x 7 ...

Currently Payoneer cannot provide services to the following countries: Iran, Cuba, Syria, North Korea, Sudan and Iraq

US freelancers, having registered their US bank account details with ACH routing number in your Payoneer account, don’t have to do any changes. However ...

There are two types of charges involved: Sending charges - These are completely borne by Kolabtree. Receiving charges - There will be a Forex conve...

Yes, you can always change your preferred payment option and choose to receive payments in US$ by contacting Payoneer Support. (https://payoneer.custhelp.co...

For freelancers outside the US:  You can choose the Bank Transfer option and change your preferred currency from US$ to your local currency option in step...