Kolabtree Support

Freelancer Profiles 9

• I am an expert, how does Kolabtree work?
• Are there any fees to register as an expert on Kolabtree?
• How do I create a profile on Kolabtree?
• What kind of projects/work can I expect from the platform?
• How to sync your Orcid profile with Kolabtree?

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Before/While Submitting a Proposal 10

• How do I write a good proposal?
• Example of Good vs Bad Proposal
• Can I take up projects from students related to their coursework?
• Can I reach out to the client without submitting a proposal?
• Can I communicate with the client via other means other than the platform?

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Proposal Submitted 6

• How do I track projects I have submitted my proposals on?
• I have submitted my proposal, what are the next steps?
• Can I withdraw my proposal after submitting?
• I have withdrawn my proposal previously, but I have changed my mind. Can I re-submit my proposal?
• The client is not responding to my messages, and I am eager to work on this project. What can I do?

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Proposal Accepted 4

• When should I begin working on a deliverable?
• What should I do after my proposal is accepted?
• What happens in case the client is not satisfied with the output?
• I have been awarded the project, but the client is not responsive in the workspace. What can I do?

Payment and Receiving Payment 10

• When will I receive my payment?
• Can I receive a payment directly into my bank account instead of via Payoneer?
• What is the difference between my current payment preference and the local currency option as both are bank transfers?
• Can I change my payment preference to local currency later?
• How can I contact support?

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