Proposal Accepted

When should I begin working on a deliverable?
We encourage experts to only start work on the project once you have been hired for the project and the project has been funded/partially funded. Unless the...
Wed, 19 Aug, 2020 at 11:48 PM
What kind of assurance do I have on receiving payments after submitting the deliverables?
In terms of reassurance: we ask all clients to fund their projects as soon as they have hired an expert. This funding now stays securely in the project wall...
Wed, 19 Aug, 2020 at 11:49 PM
What happens in case the client is not satisfied with the output?
If the client is not satisfied with the output of the project/deliverables, they will dispute it with our team, or abort the project. Once this happens, the...
Wed, 19 Aug, 2020 at 11:52 PM
I am an expert and I have just submitted the work for a project, can the payment be released to me?
If you have recently submitted the deliverables for a project, there are several reasons as to why the payment isn’t released to you straight away: the clie...
Wed, 19 Aug, 2020 at 11:53 PM
In how many days will I receive my payment after the payment has been processed by the client?
Once the client has released payment for the project, our payments team will transfer the funding to your designated account. Please allow 3-5 days for this...
Wed, 19 Aug, 2020 at 11:54 PM
I have been awarded the project, but the client is not responsive in the workspace. What can I do?
There are several reasons why the client may be not responding to your messages in the workspace, or why there might be a slight delay. We advise that you s...
Wed, 19 Aug, 2020 at 11:55 PM
How do I know a project has been funded?
To check if a project has been funded or not proceed to the "Billing" section of your Kolabtree Account. In the Billing section, you will be ab...
Mon, 19 Sep, 2022 at 6:12 PM