There are several reasons why the client may be not responding to your messages in the workspace, or why there might be a slight delay. We advise that you send a follow up message in the workspace. If there is still no response from the client, please let us know via email at "contact@kolabtree", stating the name of the project. Your allocated project manager will get back to you as soon as possible and reach out to the client on your behalf.

Please reach out to us via email at “” if the above does not answer your query.