If you are facing any issues on our website we would recommend you to try to below steps.


  1. Clear the cache and cookies of your browser.
  2. Upgrade your browser to its latest version.
  3. Download and install a different browser like Google Chrome or Firefox as the site works best on these browsers.
  4. Log out and log back into your account.
  5. Re-try what you were trying to do (e.g., uploading your profile picture, placing your bid, adding your portfolio item, etc.)


If the issue persists, you can contact our Support team anytime at contact@kolabtree.com.