After You Hire An Expert

How do I add Milestones to my Project
Adding Milestone to your Project  Milestones can be used to split the scope of work into smaller reachable goals, making it easier to track project prog...
Thu, 28 Mar, 2024 at 12:35 PM
How do I revise the fee of a project that I have already hired an expert for?
If you would like to change the fee of a project that you have already hired for, please email us at contact@kolabtree.com and one of our friendly team memb...
Thu, 24 Oct, 2019 at 6:01 PM
Can I change my project from fixed rate to hourly rate?
If you wish to change the project type from fixed rate to hourly rate once you have already hired an expert, please email us at contact@kolabtree.com, stati...
Thu, 2 Jul, 2020 at 2:02 AM
Can I change my project from hourly rate to fixed rate?
If you wish to change the project type from hourly rate to fixed rate once you have already hired an expert, please email us at contact@kolabtree.com, stati...
Thu, 2 Jul, 2020 at 2:03 AM
Payments: T&Cs
Payment Terms & Conditions Pay-In Partners (Client to Kolabtree)  A client can Fund their project on our platform after they have hired an e...
Fri, 18 Jun, 2021 at 4:36 PM
How can I track the number of hours that the freelancer has worked on my project?
For hourly projects, you can ask the freelancer to fill in the timesheet available to them on their workspace with the number of hours that they worked on y...
Mon, 11 Mar, 2024 at 5:59 PM
The freelancer is not adhering to the agreed timelines, what can I do?
If the expert has not responded to you and/or delivered the work, they might have encountered problems on their side which prevented them from effectively r...
Thu, 9 Jul, 2020 at 1:21 AM
I am unhappy with the deliverables that the freelancer has shared. What can I do?
If you find the quality of work unsatisfactory, don't worry, we've got you covered! Q: What's the process for addressing such issues? A:...
Fri, 19 Apr, 2024 at 2:10 PM
I have funded the project, but the freelancer has not received the funds yet.
Once you fund the project, the funds are held securely with Kolabtree. You are required to "approve" the milestone to pay the freelancer only once...
Wed, 19 Jul, 2023 at 1:23 PM
My freelancer and I have decided to work together on the same project again, what do I do next?
If you have marked the project as "complete", you can reach out to us on contact@kolabtree.com to reopen the project so that you can continue work...
Thu, 9 Jul, 2020 at 1:29 AM