Kolabtree Assist

FAQs on the Paid Add on Service of Kolabtree Assist

What is Kolabtree Assist?
Kolabtree Assist is a paid add-on service that Kolabtree provides to its users. Under this service, the Kolabtree team reviews the project and the client re...
Mon, 21 Sep, 2020 at 9:43 PM
How does Kolabtree Assist work?
Once a client opts in for Kolabtree Assist, the Kolabtree team reviews the project and understands the key requirements of the client. Once this is done, th...
Mon, 21 Sep, 2020 at 9:47 PM
How can I opt in for Kolabtree Assist?
Currently, you can opt in for the Kolabtree Assist program by clicking on the Kolabtree Assist button once your have posted your project. The program will b...
Mon, 21 Sep, 2020 at 9:51 PM
When can I opt in for Kolabtree Assist?
You can opt in for Kolabtree Assist once you have posted your project on Kolabtree, and you can opt in for it any time up until the project is either closed...
Mon, 21 Sep, 2020 at 10:12 PM
I have paid for Kolabtree Assist but I have not received any proposals, can I get a full refund?
Yes, you will get a full refund if you do not receive any proposals within 24 hours of making the purchase for the Kolabtree Assist program. Please note, th...
Mon, 21 Sep, 2020 at 10:24 PM
I am a new user: I have paid for Kolabtree Assist but I no longer need the assistance.
In case you have paid and no longer need any assistance, we would recommend that you reach out to us on contact@kolabtree.com immediately. The next steps fo...
Mon, 21 Sep, 2020 at 10:34 PM
I am an existing user: I have clicked on "Kolabtree team to make invites" but I no longer require the assistance.
In case you have opted for the Kolabtree team to make invites, but do not require it anymore, please reach out to us on contact@kolabtree.com immediately so...
Mon, 21 Sep, 2020 at 10:37 PM
What are the new privacy options that are available to me?
The privacy options that we have available are the following:  Public: All logged-in Kolabtree freelancers can view your project and submit a proposal ...
Mon, 21 Sep, 2020 at 10:56 PM
If I opt in for Kolabtree Assist, who will be able to see my project details?
If your project privacy is set to "Public", all logged-in users will be able to view your project and submit a proposal. If your project privacy i...
Mon, 21 Sep, 2020 at 10:57 PM
How can I become a verified client?
To be become a verified client, you will need to have a total payout of over 1'000 USD or alternatively you will need to have 3 or more projects when y...
Mon, 21 Sep, 2020 at 10:58 PM